REGAL SHOE PRIVACY POLICY

Effective Date: June 2026

REGAL SHOE ("REGAL SHOE," "we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, create an account, participate in promotions, contact us, or otherwise interact with us.

By accessing or using our website, products, or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Mailing and billing addresses

• Telephone number

• Date of birth (where applicable)

• Payment information

• Account login credentials

• Purchase history

• Customer service communications

We may also automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage data

• Cookies and similar tracking technologies

• Location information where permitted by your device settings

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders

• Provide customer service and support

• Manage your account

• Process payments and refunds

• Deliver products and services

• Improve our website, products, and services

• Conduct analytics and business operations

• Communicate with you regarding orders, promotions, and updates

• Detect and prevent fraud and unauthorized activities

• Comply with legal and regulatory requirements

We will only send promotional emails or SMS messages if you have consented to receive them. You may unsubscribe at any time by following the instructions included in our communications.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, personalize your experience, analyze website traffic, and support marketing activities.

You may control cookies through your browser settings. Disabling cookies may affect certain website features and functionality.

Sharing of Information

We do not sell your personal information.

We may share your personal information with:

• Payment processors

• Shipping and logistics providers

• Website hosting and technology providers

• Marketing and analytics service providers

• Professional advisors and auditors

• Government authorities when required by law

All third-party service providers are required to protect personal information and use it only for authorized purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Withdraw consent for certain processing activities

• Request deletion of personal information where legally permitted

• Request information regarding how your personal information is used

To exercise your privacy rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

REGAL SHOE
Attn: Privacy Officer
556 Edward Ave. Unit 63

Richmond Hill ON L4C 9Y5

Email: info@myregalshoe.com

Telephone: 1-844-237-4644

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.