REGAL SHOE SHIPPING POLICY

Effective Date: June 2026

This Shipping Policy explains how REGAL SHOE processes, handles, and delivers orders placed through our website.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. During peak periods, promotions, or holidays, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (where available).

Shipping Methods & Delivery Times

We offer standard shipping options within Canada. Estimated delivery times are as follows:

• Standard Shipping (Canada): 3–7 business days

• Remote or rural areas: 5–10 business days (may vary by carrier)

Delivery timelines are estimates only and are not guaranteed.

Shipping Rates

Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase. From time to time, REGAL SHOE may offer free shipping promotions, which will be clearly stated on the website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You may use this tracking number to monitor your shipment through the carrier’s website.

Shipping Restrictions

We currently ship to addresses within Canada. We do not guarantee delivery to P.O. boxes or remote locations depending on carrier limitations.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at checkout. REGAL SHOE is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete addresses.

Delays

Delivery times may be affected by factors outside our control, including weather conditions, carrier delays, customs processing (if applicable), or peak seasonal demand. REGAL SHOE is not responsible for such delays once the package has been handed over to the shipping carrier.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of delivery (or expected delivery date) so we can assist in resolving the issue with the carrier.

Changes to Orders

We process orders quickly. If you need to modify or cancel an order, please contact us immediately. We cannot guarantee changes once an order has entered the shipping process.

Contact Us

If you have any questions about shipping or delivery, please contact:

REGAL SHOE
Email: info@myregalshoe.com
Phone: 1-844-237-4644
Address: 556 Edward Ave. Unit 63, Richmond Hill ON L4C 9Y5